Digitalisation among the biggest challenges for COOs

As the world has become more complex, so has the role of chief operating officers. And with technology implementation being assigned as one of the many hats they must wear, digitalisation remains one of their biggest challenges. “We've always been in a mode where there is change; we've always been, let's say, in transition mode,” said Genio van der Schaft, the Asia COO of Dutch pension fund APG Investments. “If I look back 30 years ago, the world was a bit more simple. You had a…