Robo-advisers hit KYC roadblock in Asia

May 25, 2016

Investment platforms cannot sell offshore products such as ETFs for direct retail purchase in Hong Kong or Singapore, and this is proving a major obstacle to robo-advisory business.

Robo-advisers have hit a roadblock in the form of know-your-customer rules in Hong Kong and Singapore, which do not allow the direct purchase by retail investors of offshore products such as exchange-traded funds.

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